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Frequently Asked Questions (FAQs)
What is the standard check-in and check-out time at the hotel?
Check-in is at 12:00 PM and check-out is at 10:00 AM. Early check-in or late check-out is subject to availability.
Does the hotel offer airport/railway station transfer services?
Yes, travel desk facilities are available, and guest transfers can be arranged on request.
Is free Wi-Fi available throughout the hotel?
Yes, complimentary Wi-Fi is provided in rooms and public areas of our hotel.
What are the dining options available on-site?
Our hotel features multiple venues: Crispiz (multi-cuisine vegetarian restaurant), Cartier Club (poolside restaurant), and Cync (bar).
Are the restaurants open throughout the day?
Yes, Crispiz: 7 AM to 11:30 PM; Cartier Club: 6 PM to 11:30 PM; Cync bar: 12 PM to 12 AM.
Are alcoholic beverages served onsite?
Yes, both Cartier Club and Cync bar serve alcoholic beverages as part of their services.
What types of rooms are available at the hotel?
Room options include Deluxe, Premium, Junior Suite, Executive Suite, Royal Suite, and Presidential Suite, all designed with modern comforts and thematic elegance.
Are family-friendly rooms available?
Yes, various room types accommodate up to 3 adults or more, ideal for families travelling together.
Does the hotel have event or banquet spaces?
Yes, event venues include the Boardroom (for up to 25 guests), Capris (50-250 guests), Claudius The Grand Ballroom (500-5,000 guests), and Colossal The Grand Lawn (1,000-10,000 guests).
Can weddings or large receptions be hosted at the hotel?
Absolutely, the Claudius Ballroom and Colossal Lawn are designed for grand weddings, receptions, seminars and concerts.
Is booking of conference or meeting venues possible?
Yes, the Boardroom and Capris venue are ideal for meetings, corporate events and smaller gatherings.
What special amenities do Presidential and Royal Suites offer?
The Royal Suites and Presidential Suite offer larger spaces (610 sq. ft. and 1,600 sq. ft. respectively), a separate living room in some, bathtub or Jacuzzi facilities for added luxury.
Does the hotel have a swimming pool and fitness centre?
Yes, our hotel provides a swimming pool and fitness centre as part of its facility offerings.
What are the facility timings for amenities like the pool?
Pool: 7 AM to 10 AM & 4 PM to 8 PM; Fitness Centre: 7 AM to 12 PM.
Which key shopping malls are located near the hotel?
Zora The Mall (approx 4 km) and Magneto The Mall (approx 7 km) are modern retail destinations nearby.
Are spiritual or cultural landmarks in Raipur accessible from the hotel?
Yes, ISKCON Temple (approx 24 km) and Ram Mandir (approx 8 km) are easily reachable from your stay.
What dining experience can I expect at Crispiz?
Does the hotel have a spa facility?
Yes, the Eunoia Wellness Spa offers a range of treatments including facials, massages, body polishes and aromatherapy. Guests can rejuvenate with expert therapies in serene surroundings.
Spa timings: 10 AM to 8 PM.